FREQUENTLY ASKED QUESTIONS
ARE YOUR ITEMS PRE-LOVED?
Yes. 3RIFTHOUSE specialises in curated pre-loved clothing and accessories.
ARE THE PIECES ONE-OF-ONE?
Many of our pieces are individually sourced, meaning the exact same item may not return once sold.
HOW DO I KNOW THE SIZE?
Every product page includes the tagged size and available measurements.
We recommend comparing these measurements with a garment you already own.
HOW DO I KNOW THE CONDITION?
Each piece is inspected and assigned a condition grade. Any notable flaws are highlighted in the product information and photographs.
HOW DO I BUY A PIECE?
If you're interested in an item, contact us through WhatsApp or Instagram. We'll confirm availability and guide you through the purchase.
CAN I ASK FOR MORE PHOTOS?
Absolutely. If you need additional photos, measurements, or details about a piece, message us.
DO YOU RESTOCK SOLD ITEMS?
Most individually sourced pieces cannot be restocked once sold.
That's part of the nature of the find.
HOW OFTEN DO YOU ADD NEW PIECES?
New pieces are added as they are processed, photographed, and ready to be released.
Follow us on Instagram to see the latest finds.
STILL HAVE A QUESTION?
Message us directly on WhatsApp or Instagram. We're happy to help.